Medical and dental care in Nairobi, the way you're used to.
Living in Kileleshwa, Lavington or Kilimani, away from home? Kileleshwa Medical Plaza makes seeing a doctor or dentist simple: care explained in plain English, open every day, and paperwork your insurer will accept.
Everything you need to feel at home with your care.
We set things up for people who are new to healthcare in Kenya, so you always know what is happening and what comes next.
International insurance
Pay at the plaza and claim back, with an itemised invoice that lists the diagnosis and every service. Ask us about direct billing for your insurer.
Appointments that fit your day
Open every day from 9 am to 9 pm, so you can come before or after work, or at the weekend.
Care explained clearly
Your clinician takes the time to explain the diagnosis and every option, and to answer your questions.
What happens when you come in.
Here is how a visit to the plaza works, from booking to follow-up.
Book
Online, by phone or on WhatsApp. Tell us if you have international insurance and we'll explain how it works.
Arrive
Park on site and check in at reception. Bring your passport or ID, your insurance card and any previous records.
Be seen
Your clinician examines you, explains what they find and the options, and answers your questions.
Leave with a plan
A written summary, an itemised receipt for your claim, and your follow-up booked.
Using your international cover.
We accept various medical insurance cards, local and international. If your plan does not cover us directly, you can pay at the plaza and claim back, with an itemised invoice that lists the diagnosis and every service. Ask us about direct billing for your insurer. Send us a photo of your insurance card on WhatsApp and we'll tell you before you visit how your plan works with us.
Questions international patients ask.
Can't find your answer? Message us on WhatsApp and we'll reply.
Do I need an appointment?
We recommend booking so we can have the right clinician ready for you, but walk-in patients are also seen. We're open every day from 9 am to 9 pm.
Can you bill my international insurance directly?
With most international plans you pay at the plaza and claim the cost back using our itemised invoice. Send us a photo of your insurance card and we'll tell you how your plan works with us before you visit.
What should I bring to my first visit?
Your passport or ID, your insurance card if you have one, a list of any medicines you take, and any previous test results or records.
Is there a dentist at the plaza?
Yes. The plaza has its own dental unit for consultations, cleaning, fillings, root canal treatment, extractions (including wisdom teeth), dental implants, braces and Invisalign, whitening, crowns and veneers. You can start with a virtual consultation.
Plan your first visit.
Tell us what you need and we'll confirm a time that suits you.